Getting Help

Help at DingIt

DingIt provides ticket and email support. Contact  via the contact form http://kb.dingit.tv/contact if you:

  1. Have a general question;
  2. Have a question about a subscription or any other product;
  3. Need help with a purchase;
  4. Have a technical question about a channel or your streaming quality;
  5. Have a suggestion or comment.

For billing or payment Issues: 

Should you have any payment related questions, please contact our payment provider Avangate with the order number from your confirmation email as a reference. Avangate support can be phoned 24/7 for English phone support for online payment related issues: +1 (650) 963-5701 (USA/Canada) and +31 88 000 0008 (International). For email support, write to support@avangate.com with the order number from your confirmation email.

Still need help? Contact Us Contact Us